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Discussion topic: Not allowed to change my email address

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This message was authored by: Exmanc

Message posted on ‎26 Mar 2024 12:02 PM

Not allowed to change my email address

Why am I not allowed to change my email address?

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Avatar for jayach
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This message was authored by: jayach

Message posted on ‎26 Mar 2024 12:07 PM

Re: Not allowed to change my email address

Posted by a Superuser, not a Sky employee. Find out more

Email address for what? 

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Message posted on ‎26 Mar 2024 01:45 PM

Re: Not allowed to change my email address

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@Exmanc 

Is this your registered email address that is on your account if so are you seeing an error when trying to change it ?

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This message was authored by: Mark39

Message posted on ‎26 Mar 2024 02:01 PM

Re: Not allowed to change my email address

Posted by a Superuser, not a Sky employee. Find out more
@Exmanc wrote:

Why am I not allowed to change my email address?

Any change to an existing email address means creating a new email address. You can't change an existing email address and keep all the properties associated with it.

 

Sky no longer allow new email addresses. 

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