No mobile

[Patches11]

Changed to two step, but I've no mobile phone

sky has to let you change to landline, it doesnt

sky needs to open chat.  It hasnt

not spending hours on hold with no talk plan

hope chats available tomorrow

[Brill+Gill · Accepted solution]

Hi @Patches11, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[Patches11]

Come on sky, fix it

we don't all have mobile phones, change it so that we can add a landline, you've had days

[Patches11]

Don't have a mobile, can't e-mail sky, to change it to landline, can't complain or chat.   Just this or long wait on phone you don't have. Why

[Daniel0210]

@Patches11 

What happened with the chat invite that was arranged for you? 

[Mark39]

@Patches11 mandatory use of 2 step login was withdrawn several days ago. So you can use your Recovery Code to turn off 2 step login and you won't be forced to set it up again.