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Discussion topic: Missing sent email

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This message was authored by karen67 This message was authored by: karen67

Missing sent email

Hi ,

 

I have noticed that for some reason that emails only for my sent items have disappeared older than 2 weeks.

 

I cant ever remember setting up a setting anywhere to do this and i am not deleting them manually.

 

I am concerned this is a hack issue.

 

Thanks

 

Jon 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Missing sent email

Posted by a Superuser, not a Sky employee. Find out more

Yahoo has a nasty habit of arbitrarily deleting emails, usually from the Inbox but can be from other folders too. 

 

You could try their recovery tool here to see if it recovers them: https://help.yahoo.com/kb/sln2552.html;_ylt=AwrIfLjHQiNkvKMMuoVLBQx.;_ylu=Y29sbwNpcjIEcG9zAzEEdnRpZA...

karen67
Topic Author
This message was authored by karen67 This message was authored by: karen67

Re: Missing sent email

Thanks Mark

 

I have lost all sent mails since before the 13th March like it would be a setting somewhere but cannot see anywhere that a setting like that can be done

This message was authored by Mark39 This message was authored by: Mark39

Re: Missing sent email

Posted by a Superuser, not a Sky employee. Find out more

If you're using an app to access your email, try logging in here, in case the app's doing something: https://www.sky.com/signin/email

 

If they're missing from the link above, the recovery tool is your only hope, I'm afraid.

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