Menu in bottom left corner only showing Inbox

[oakman123]

Recently can't see my deleted,sent, trash or spam emails. Menu in bottom left hand corner where you click on inbox only showing a blank white screen now. Mystified

[caesarome]

@oakman123 

Is this when you login to the Sky website, if so try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser works to see if that works for you.

[oakman123]

No l don't access my emails through Sky login. I have yahoo app on my phone and that's where l see my emails.

This is a recent thing (about a week) before that if wanted to check sent/deleted/drafts/spam/trash l just clicked on Inbox next to arrows in bottom left hand corner. When l do this now l get a blank white screen appear from bottom of phone. Blank screen moves up and down but that's all. I haven't a clue why 

[caesarome · Accepted solution]

@oakman123 

Does this help:

https://helpforum.sky.com/t5/Email/Yahoo-email-folders-are-not-visible-on-the-app/m-p/5403299/highli...