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Discussion topic: Lost folders in emails
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This message was authored by: sharon+keelan
Message posted on 04 Jan 2024 06:53 PM
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Lost folders in emails
My email was hacked on the 22nd December and all my folders disappeared
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Jan 2024 07:27 PM
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Re: Lost folders in emails
Login to your online account:
https://skyid.sky.com/signin/email/
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
Then logout and change your password:
https://skyid.sky.com/resetpassword/
This is a long shot but for the missed folders have a read of this as it might be worth a try:
https://help.yahoo.com/kb/SLN2552.html
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