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Discussion topic: Lost folders in emails

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This message was authored by: sharon+keelan

Lost folders in emails

My email was hacked on the 22nd December and all my folders disappeared
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This message was authored by: caesarome

Re: Lost folders in emails

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

Then logout and change your password:

https://skyid.sky.com/resetpassword/

 

This is a long shot but for the missed folders have a read of this as it might be worth a try:


https://help.yahoo.com/kb/SLN2552.html

 

 

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