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Discussion topic: Lost Yahoo email folders

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keanufan
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This message was authored by keanufan This message was authored by: keanufan

Lost Yahoo email folders

‎05 Jul 2024 02:30 PM

I think my Yahoo account was hacked so Sky froze the account, it's all ok now, with the help of Sky I can now get into my emails but whole folders that I had saved emails in have disappeared.  I have askd for a restore but I don't have faith that all the folders will be restored. Does anyone know how much email can be retrieved ?

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Lost Yahoo email folders

‎05 Jul 2024 04:31 PM

Posted by a Superuser, not a Sky employee. Find out more

This link explains it all:

 

https://help.yahoo.com/kb/SLN2552.html

 

So I think this applies here:

 

Messages can only be restored if lost or deleted in the last 7 days,

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