Discussion topic: Login
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Message posted on 12 Jul 2023 07:01 AM
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Login
Hi
All of a sudden I am constantly being asked to provide my login details. The same applies to a few other accounts I have (not with sky) - any ideas? Its as if it hasnt recognised who I am
Cheers
David
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All Replies
Message posted on 12 Jul 2023 09:43 AM
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Re: Login
Try deleting all your cookies and reboot your device, you will need to login but hopefully you will not keep being asked to do so.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 12 Jul 2023 10:09 AM
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Re: Login
Same. despite being asked to reset which I have done several time, still getting the following message.'You entered an incorrect password too many times. Try again later or use the link below.' Basically in a loop and cannot access my e-mail via Yahoo.
Sky ID ok though
Message posted on 12 Jul 2023 10:11 AM
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Re: Login
Are you using an app rather than logging in via your browser? If so, which one?
Message posted on 12 Jul 2023 10:29 AM
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Re: Login
just going on my laptop and it asks same for other sites i go on too
Message posted on 12 Jul 2023 02:43 PM
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Re: Login
If sites are repeatedly asking you to identify yourself, it probably means cookies are not functioning correctly in your browser.
Try using a different browser, you will have to sign in once for each site, but it should then be remembered after that.
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