Link bt email

[Gilly1961]

Just changed from bt to sky how do I link my bt email to sky? 
thanks

[GD1]

@Gilly1961  Short answer is you can't as Sky do offer email accounts anymore.  

You should just be able to log into your BT Email as you did previously?

[caesarome]

Do you mean you want your BT emails to come via your Sky email account, if so try doing it via your BT address.

[Gilly1961]

Thanks caesarome

how do I do that please? 

[caesarome]

Login to your BT email account and look for an option to forward your emails to a different address.

[jayach]

@Gilly1961 

If you have just joined Sky, you won't have a Sky email address. (unless you had one previously)

I believe your BT address should continue to work, but will become web only. (best to check that with BT as things may have changed)

What exactly do you mean by "linking" it to Sky?

[Gilly1961]

Thanks for your reply,

BT have said after 60 days it becomes dormant 

I have emails and inboxes I want to keep, how do I do this? 
my sky email I'd is my bt email so am I ok? Many thanks 😊 

[caesarome]

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@Gilly1961 wrote:

BT have said after 60 days it becomes dormant 

I have emails and inboxes I want to keep, how do I do this? 

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If you have a Sky email address (as you can't create one) then forward them onto your Sky email account one by one. 

[jayach · Accepted solution]

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@Gilly1961 wrote:

Thanks for your reply,

BT have said after 60 days it becomes dormant 

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That is strange as it is not what their website says.

If you have BT email and you cancel your broadband with us, you can:

• Close your BT email
• Keep your email but with more basic features by getting Basic email, which is free
• Keep your email with the same features by getting Premium email, which costs £7.50 a month
• Keep your email with the same features, by linking it to a friend or family member's BT Broadband, which is free

If you don't make a choice yourself, we'll transfer you to Basic email.

What happens to my email address when my BT Broadband service stops? | BT Help

My Sister and Brother-in-Law left BT for Sky over a year ago, and both are still using theirs.

Basic email is webmail only, as I understand it.