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Discussion topic: Junk folder

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This message was authored by: tag1

Junk folder

How do I stop emails from a genuine contact going to junk folder

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This message was authored by: caesarome

Re: Junk folder

Posted by a Superuser, not a Sky employee. Find out more

Have a look at your filter settings:

 

Settings > More Settings > Filters and set it up so emails from this contact is moved to a different folder or your inbox.

 

Also mark the email as not spam if it does keep ending up in the junk folder.

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