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Discussion topic: Junk folder
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This message was authored by: tag1
Message posted on 18 Jul 2023 11:08 AM
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Junk folder
How do I stop emails from a genuine contact going to junk folder
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Jul 2023 11:46 AM
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Re: Junk folder
Have a look at your filter settings:
Settings > More Settings > Filters and set it up so emails from this contact is moved to a different folder or your inbox.
Also mark the email as not spam if it does keep ending up in the junk folder.
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