18 Jul 2023 11:08 AM
How do I stop emails from a genuine contact going to junk folder
18 Jul 2023 11:46 AM
Posted by a Superuser, not a Sky employee. Find out moreHave a look at your filter settings:
Settings > More Settings > Filters and set it up so emails from this contact is moved to a different folder or your inbox.
Also mark the email as not spam if it does keep ending up in the junk folder.
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