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Discussion topic: Incoming emails not going to inbox

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This message was authored by: Amg43

Incoming emails not going to inbox

Unable to get emails in my Inbox. They go into Bin

 

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This message was authored by: caesarome

Re: Incoming emails not going to inbox

Posted by a Superuser, not a Sky employee. Find out more

@Amg43 

I take it you login to the Sky website to access your emails, if so check these settings:

 

Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that you did not setup.

 

If you have had to make a change then logout and change your password:

https://skyid.sky.com/resetpassword/

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This message was authored by: peapodX

Re: Incoming emails not going to inbox

Go to Settings (the screw icon on the right hand side) > , there is no longer a screw icon on RHS,

This message was authored by: Mark39

Re: Incoming emails not going to inbox

Posted by a Superuser, not a Sky employee. Find out more

@peapodX yes, now under the hamburger menu and  apart from the most basic settings, everything appears to have vanished.

 

Edited to add: ah... it's still there on the PC/laptop version. Not android unless you use desktop mode.

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