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Discussion topic: IMAP passwords keep failing

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This message was authored by: Mike+suggate

IMAP passwords keep failing

I have recently changed my Sky ID password and since then I keep getting messages on both Ipad and Iphone to change my IMAp password. Is there a way I can manually put in a pssword that will work across both rather than use a system generated password that I guess I will have to remember in the future.

Many thanks for any help

Mike

 

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This message was authored by: jayach

Re: IMAP passwords keep failing

Posted by a Superuser, not a Sky employee. Find out more

Apple devices don't usually require the generated password, but you will need to reinstall the Sky account on them, making sure it is recognised as a Yahoo account.

If you do use a generated password, there is no need to remember it.

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This message was authored by: Mike+suggate

Re: IMAP passwords keep failing

Thanks @jayach for the info.

How do I re-install the Sky mail onto the devices please?

This message was authored by: jayach

Re: IMAP passwords keep failing

Posted by a Superuser, not a Sky employee. Find out more

I don't use Apple devices, but basically remove the account from the Mail app, and then reinstall it.

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