How to remove a secondary email address

[bodger69]

Before Yahoo took over Sky Emails, I set up two secondary email addresses for two clubs that I operated. I need to delete them now as the clubs are closed but I cannot find a way to do this.

Any help on this will be appreciated. Thank you

[caesarome · Accepted solution]

There is a procedure which involves calling Sky but I'm not sure that everyone knows how to do it, the other way involves you not logging into the account for a number of months then it will be closed by Sky although they will tell you first that this will happen:

https://www.sky.com/help/articles/inactive-sky-yahoo-mail-accounts

[bodger69]

Thanks @caesarome

It used to be so easy. When I set it up it was just a case of log in to skyid account and add or delete secondary email addresses.

I haven't logged into those email accounts for a long time, but they do have 'out of office' messages active, so I wondered if that was keeping the accounts active.

At least now I know that I may have to contact sky direct and ask them to remove them.

Thanks for your advice.

[jayach]

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@bodger69 wrote:

Thanks @caesarome

It used to be so easy. When I set it up it was just a case of log in to skyid account and add or delete secondary email addresses.

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You have never been able to delete secondary email adresses via the primary account. That option only removes them as far as the Sky side goes. The email address  still exists, but becomes a guest account, not tied to a Sky account. 

[bodger69]

I'm sure that's what I did, but it was at least 20 years ago, maybe more. So much has changed since then.