Discussion topic: Frontier Mail how do I get rid of it?
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Message posted on 13 Nov 2024 10:37 AM
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Frontier Mail how do I get rid of it?
As of yesterday I've been told that my emails are sending out saying they are from Frontier Mail and not showing any connection to myself. I contacted them and they told me to send £1 with my account details.
I need to get rid of this Frontier Mail heading as nobody will realise it is from me and not anwer it. What can I do?
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Message posted on 13 Nov 2024 11:04 AM
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Re: Frontier Mail how do I get rid of it?
@pauline+love Did you click a link to upgrade your Yahoo mailbox? If so you've fallen for a scam.
Are you able to still login to your yahoo email account here https://www.sky.com/signin/email
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 13 Nov 2024 12:19 PM
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Re: Frontier Mail how do I get rid of it?
I suspect you've been scammed.
If you can still sign into the mail account online check for any message rules which are forwarding your messages to another address & if there delete the rule. I'd also change your account password for Sky/Mail.
I don’t work for Sky.
If I have helped then please leave a like.
Message posted on 13 Nov 2024 01:21 PM
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Re: Frontier Mail how do I get rid of it?
Login to your online account:
https://skyid.sky.com/signin/email/
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
If you have had to make then logout and change your password:
https://skyid.sky.com/resetpassword/
You might want to give some thought to setting up two step verification as per this:
https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification
If you do set this up it in important that you make a note of and keep safe the recovery code.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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