Discussion topic: Failing to download emails from server to iPhone
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Message posted on 04 Jan 2023 11:28 AM
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Failing to download emails from server to iPhone
I am having issues with constant fail to download from server messages to my iPhone. If I log into Yahoo from a browser or of there's no issue....it seems to be my phone that's the problem.
mice deketed the app and reinstalled and I'm running the latest iOS update. It's very frustrating, has anyone else had similar issues?
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All Replies
Message posted on 04 Jan 2023 11:35 AM
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Re: Failing to download emails from server to iPhone
A quick look through recent posts will find you many from customers having problems with Apple Mail, following a recent IOS update.
Report it to Apple.
Meanwhile, you can still log in reliably via sky.com using your browser.
Message posted on 04 Jan 2023 12:30 PM
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Re: Failing to download emails from server to iPhone
Hi yes I am having the same issue
Message posted on 04 Jan 2023 12:30 PM
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Re: Failing to download emails from server to iPhone
Apologies if I am being stupid how do you report it to Apple ?
Message posted on 04 Jan 2023 01:07 PM
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Re: Failing to download emails from server to iPhone
Contact them via their website ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Jan 2023 01:09 PM
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Re: Failing to download emails from server to iPhone
Thank you
Message posted on 04 Jan 2023 01:34 PM
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Re: Failing to download emails from server to iPhone
Hi, yes I am having exactly the same issue
Message posted on 04 Jan 2023 01:41 PM
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Re: Failing to download emails from server to iPhone
@Audrey+ES wrote:
Hi, yes I am having exactly the same issue
Same applies, then.
Message posted on 04 Jan 2023 06:25 PM
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Re: Failing to download emails from server to iPhone
Until Apple fix the problem then I would recommend using another email client, there's plenty of free ones on the App Store.
I don’t work for Sky.
If I have helped then please leave a like.
Message posted on 07 Jan 2023 04:19 PM
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Re: Failing to download emails from server to iPhone
I reported this direct to Apple who I have to say we're incredibly helpful and it turns out I just had to update to the latest iOS 16.2 and it's solved the problem
so far so good but no issues getting my emails since
Message posted on 07 Jan 2023 04:22 PM
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Re: Failing to download emails from server to iPhone
@Audrey+ES wrote:
I reported this direct to Apple who I have to say we're incredibly helpful and it turns out I just had to update to the latest iOS 16.2 and it's solved the problem
Thanks for letting us know.
Message posted on 14 Mar 2023 08:43 AM
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Re: Failing to download emails from server to iPhone
I'm having same issues , sometimes my emails download and sometimes they don't . Very frustrating. I've deleted yahoo app and changed passwords etc , works for a day but then back to same issues. Also happens on old emails already previously downloaded.
Message posted on 14 Mar 2023 09:45 AM
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Re: Failing to download emails from server to iPhone
@Reds wrote:
Also happens on old emails already previously downloaded.
Are you old emails stored in your inbox online:
https://skyid.sky.com/signin/email/
If so move them to different folders as hopefully doing so should stop this from happening.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 14 Mar 2023 10:47 AM
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Re: Failing to download emails from server to iPhone
Hi, no they are stored in subfolders , but it happens to new emails too. Sky told me it was yahoo issue as they want everyone to use the Yahoo app ( which is awful ).
Message posted on 14 Mar 2023 11:00 AM
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Re: Failing to download emails from server to iPhone
@Reds wrote:
Hi, no they are stored in subfolders , but it happens to new emails too. Sky told me it was yahoo issue as they want everyone to use the Yahoo app ( which is awful ).
Did you log in via the link in @caesarome's post?
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