Error when trying to log in

[Olivia251]

I have attempted to log in via my phone and a computer and when i add my email address, password and code it comes up with an error. i need to urgently access my emails. Please help. 

[jayach]

Just what error does it give? Are you asked to call a number?

The best advice we can give, with such little info, is to try changing your password.

https://skyid.sky.com/resetpassword/email