Discussion topic: Error message with Sky Yahoo mail
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Message posted on 25 Aug 2026 07:45 PM
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Error message with Sky Yahoo mail
Starting a new broadband and tv contract with Sky today and since speaking to them my Yahoo Mail now showing an error message so can't get emails. Need help sorting it out. I'm not tech savvy
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All Replies
Message posted on 25 Aug 2026 07:48 PM
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Re: Error message with Sky Yahoo mail
@Rifle+405 Your post has been moved from the Sky Stream Board as Sky stream has no related to your email account.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 25 Aug 2026 07:49 PM
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Re: Error message with Sky Yahoo mail
What does the error message say ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 25 Aug 2026 08:35 PM
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Re: Error message with Sky Yahoo mail
It says.
The connection to the server failed
server code
AUTHENTICATION FAILED
server message
AUTHENTICATE Invalid credentials
Message posted on 25 Aug 2026 08:52 PM
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Re: Error message with Sky Yahoo mail
I am having the same issue and see the same error message.
no changes to my account, or my broadband, just suddenly stopped working around 4pm
today.
my password I correct as I can log in on iPad and using a web browser, but it's not working on my phone!
is this an issue with others too, and maybe not linked to your broadband changes?
Message posted on 25 Aug 2026 10:09 PM
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Re: Error message with Sky Yahoo mail
A possible fix from the Apple forum:
https://discussions.apple.com/thread/255815924?page=5&sortBy=rank
Go into mail app and into the account that’s not working. tap the mail slider to off position. wait a second or two and then flip it back on; it will prompt you to log in.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 25 Aug 2026 11:35 PM
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Re: Error message with Sky Yahoo mail
@Rifle+405 wrote:my Yahoo Mail now showing an error message so can't get emails.
Is that an actual Yahoo email (ending in @yahoo.com/co.uk) or a Sky|Yahoo account?
Are you using an Apple device?
Message posted on 26 Aug 2026 12:11 AM
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Re: Error message with Sky Yahoo mail
I managed to verify my mail account. I have an @Sky.com email address, but tried using the yahoo mail provider from the list, still using my sky email address and this has worked for me.
not sure why it wouldn't verify it initially or why I had to change it to yahoo, but at least it's working again.
Message posted on 26 Aug 2026 12:17 AM - last edited: 26 Aug 2026 12:17 AM
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Re: Error message with Sky Yahoo mail
@Lynne0805 wrote:not sure why it wouldn't verify it initially or why I had to change it to yahoo, but at least it's working again.
It doesn't work if you select Sky, because the Sky servers aren't OAuth compatible;
Some apps use the Yahoo servers, even if you select Sky, but some don't.
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