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Discussion topic: Emails repeatedly downloading when deleted on outlook

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This message was authored by Kim43 This message was authored by: Kim43

Emails repeatedly downloading when deleted on outlook

Hi emails on Yahoo are fine when I log directly into Sky/Yahoo but on outlook they repeatedly download after I have deleted them. Can anyone help me?

Thank you

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This message was authored by caesarome This message was authored by: caesarome

Re: Emails repeatedly downloading when deleted on outlook

Posted by a Superuser, not a Sky employee. Find out more

Is your email account setup as a IMAP one or perhaps a POP one ?

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Kim43
Topic Author
This message was authored by Kim43 This message was authored by: Kim43

Re: Emails repeatedly downloading when deleted on outlook

I think IMAP 

Kim43
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This message was authored by Kim43 This message was authored by: Kim43

Re: Emails repeatedly downloading when deleted on outlook

I have done an update on outlook so see how I get on thanks 

This message was authored by caesarome This message was authored by: caesarome

Re: Emails repeatedly downloading when deleted on outlook

Posted by a Superuser, not a Sky employee. Find out more

With imap what you see via Outlook should be the same as you login online so are you sure they are actually being downloaded each time or are they just there when you go to Outlook. If you delete them online they should be deleted via Outlook.

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If someone has helped you then please click on the LIKES button in their post.
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Kim43
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This message was authored by Kim43 This message was authored by: Kim43

Re: Emails repeatedly downloading when deleted on outlook

It has resolved with the update thank you

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