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Discussion topic: Emails not working

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This message was authored by LisaGG1757 This message was authored by: LisaGG1757

I can’t find my emails

I followed the instructions and clicked the peron top right then yahoo mail but it just took me back to the sky app front page??

This message was authored by Markymarkuk This message was authored by: Markymarkuk

Re: I can’t find my emails

Yahoo mail is currently down.

 

See this thread:

 

https://helpforum.sky.com/t5/Email/Emails-not-working/td-p/3968973

This message was authored by MadUKDiver This message was authored by: MadUKDiver

Re: Emails not working

My Sky / Yahoo emails stopped working about 30 minutes ago. Can't access my account across all platforms (Online, MS Outlook on Win 10, and iPhone mail app). Looks like a Sky / Yahoo problem. 

 

I hope Sky get their head out of the sand and start talking to Yahoo to get this fixed. Probably a certificate expired on the server or something simple. But it won't fix itself and someone is going to have to find and fix the problem which doesn't happen until they get beyond the denial / finger pointing stage. 😠

This message was authored by chris+vining This message was authored by: chris+vining

Re: Emails not working

russian invasion 🙄

This message was authored by Nicko53 This message was authored by: Nicko53

Re: Emails not working

I cannot access emails on either my phone or my desktop.

I tried going throught the help on sky but it is a circular Q&A. Total waste of time!!!

Can anyone tell me what to do I have never experienced this before but its not good. It stopped working at around 4pm.

This message was authored by GD1 This message was authored by: GD1

Re: Emails not working

Posted by a Superuser, not a Sky employee. Find out more

@Nicko53   I would recommend reading the previous replies within this thread.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by LotusGreg This message was authored by: LotusGreg

Re: Emails not working

Let's see, Monday evening, fault occurs after office hours, fault lies with Yahoo, at a guess, I'd say sometime on Wednesday before anyone even admits that there is an issue and then, maybe, just maybe, they'll do something about it.

This message was authored by Meaton This message was authored by: Meaton

Cannot log in yahoo email

When I click on the link to open my sky email - all that happens is that it goes back to the home page - cannot ever get to the log in page

Meaton_0-1649098706040.png

 

This message was authored by GD1 This message was authored by: GD1

Re: Cannot log in yahoo email

Posted by a Superuser, not a Sky employee. Find out more

@Meaton  There is a known issue as per the replies above.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Emails not working

Posted by a Superuser, not a Sky employee. Find out more

@Meaton 

Your image was rejected as it contains personal information (Sky ID login name).


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Cannot log in yahoo email

Posted by a Superuser, not a Sky employee. Find out more

@Meaton 

Your image contains your Sky ID so for security reasons can not be shown. 

 

This is what is happening to me as well.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Mshann00 This message was authored by: Mshann00

Unable to log into email

Unable to log into email, just keeping going back to the home page.  The site was fine all day upto the last couple of hours

This message was authored by GD1 This message was authored by: GD1

Re: Unable to log into email

Posted by a Superuser, not a Sky employee. Find out more

@Mshann00  Please see replies above

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by celtic14 This message was authored by: celtic14

can not login to sky yahoo email

Can not reach my sky Yahoo Email accont, keep seeing Sky home page advertising Sky Glass.

Tried email help, which returns to sky home page.

Computer short cut to sky yahoo email account sign in, just goes to Sky home Page.

No access to sky yahoo email.

This message was authored by GD1 This message was authored by: GD1

Re: can not login to sky yahoo email

Posted by a Superuser, not a Sky employee. Find out more

@celtic14  Please see replies above

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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