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Discussion topic: Emails not downloading

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This message was authored by: JIrv23

Message posted on ‎16 Nov 2023 11:08 AM

Emails not downloading

Numerous apps and email content not downloading 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎16 Nov 2023 11:21 AM

Re: Emails not downloading

Posted by a Superuser, not a Sky employee. Find out more

Please elaborate.  Which apps? Error message? Can you login to Sky Yahoo Mail via your browser here? https://www.sky.com/signin/email

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This message was authored by: JIrv23

Message posted on ‎16 Nov 2023 06:23 PM

Re: Emails not downloading

I have sky,com email emails stopped downloading content and taking a long time for emails to come through. I have signed into sky and have emails but looks like yahoo? I'm confused 

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This message was authored by: jayach

Message posted on ‎16 Nov 2023 07:12 PM

Re: Emails not downloading

Posted by a Superuser, not a Sky employee. Find out more
@JIrv23 wrote:

 I'm confused 

Me too. 😕

Were you previously using Apple mail to view your emails?

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This message was authored by: caesarome

Message posted on ‎16 Nov 2023 07:30 PM

Re: Emails not downloading

Posted by a Superuser, not a Sky employee. Find out more
@JIrv23 wrote:

I have signed into sky and have emails but looks like yahoo? I'm confused 

Sky online is run by Yahoo so at least you can access your emails this way.

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