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Discussion topic: Emails going into misc rather than inbox

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This message was authored by: judyvic

Emails going into misc rather than inbox

My emails on sky email account are going into misc not inbox. How can I change this? 

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This message was authored by: caesarome

Re: Emails going into misc rather than inbox

Posted by a Superuser, not a Sky employee. Find out more

@judyvic 

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that y could be causing this and if you did not set this up then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

If you have had to make a change then logout and change your password:

https://skyid.sky.com/resetpassword/


You might want to give some thought to setting up two step verification as per this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification


If you do set this up it in important that you make a note of and keep safe the recovery code.

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