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This discussion topic has been answered Discussion topic: Emails going direct into Yahoo Achive folder rather than Inbox

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This message was authored by: SimonNJG

Emails going direct into Yahoo Achive folder rather than Inbox

My email account was hacked and now all incoming emails go into Yahoo Archive folder rather than Inbox.  Any ideas?


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This message was authored by: caesarome Answer

Re: Emails going direct into Yahoo Achive folder rather than Inbox

Posted by a Superuser, not a Sky employee. Find out more

@SimonNJG 

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

Then logout and change your password:

https://skyid.sky.com/resetpassword/

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This message was authored by: caesarome Answer

Re: Emails going direct into Yahoo Achive folder rather than Inbox

Posted by a Superuser, not a Sky employee. Find out more

@SimonNJG 

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

Then logout and change your password:

https://skyid.sky.com/resetpassword/

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: SimonNJG

Re: Emails going direct into Yahoo Achive folder rather than Inbox

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