This discussion topic has been answered Discussion topic: Email times
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Message posted on ‎18 May 2023 07:05 PM
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Hi, i'm using safari on iPhone for my Sky emails and for some reason the times of my emails are wrong. It's currently 19.04 an my most recent email recieved a few minutes ago says 00.34. It's like it's changed my time zone. I have location on on my phone an i'm in England.
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Message posted on ‎20 May 2023 05:12 PM
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Close the apple mail app down.
Then go to Settings on your iphone, then Mail, and you should see your Sky email account so select it and you should be able to enter your password, try your normal one here first and if that doesn't work go back and enter the 16 digit one. On both occations you will then need to load up the apple mail app again.
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Message posted on ‎18 May 2023 07:39 PM
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Re: Email times
Is the time correct on your iPhone itself ?
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Message posted on ‎18 May 2023 11:08 PM
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Re: Email times
Yeah, time an date are correct on my phone.
Message posted on ‎18 May 2023 11:39 PM
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Re: Email times
As a test, could you try another browser, such as Chrome, and see if that also shows the same times?
Message posted on ‎19 May 2023 08:12 AM
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Re: Email times
Did that mate, exactly the same.
Message posted on ‎19 May 2023 02:26 PM
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Re: Email times
I can only assume Yahoo thinks you are in a different time zone, but can't imagine where it may be getting that information from.
As you are using an iPhone could you not use the Mail app, and see if that is also incorrect?
Message posted on ‎19 May 2023 02:53 PM
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Re: Email times
I don't use the mail app, it doesn't link to my account, it created a different email address.
Message posted on ‎19 May 2023 05:41 PM
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Re: Email times
@steve1977 wrote:I don't use the mail app, it doesn't link to my account, it created a different email address.
The Mail app can link to multiple accounts, not just one.
Message posted on ‎19 May 2023 05:51 PM
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Re: Email times
Then i have no clue how to do it?? My email is one address @sky.com, , on the app it's @Anonymous.com.
Message posted on ‎19 May 2023 06:00 PM
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Re: Email times
Message posted on ‎20 May 2023 03:10 PM
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Re: Email times
I try this an wen it says carifying it comes back with no "no password provided"
i'm def entering correct password, i just changed it to be sure.
Message posted on ‎20 May 2023 04:12 PM
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Re: Email times
Message posted on ‎20 May 2023 04:14 PM
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Re: Email times
How you your atually accessing your emails becaise in your opening post you said this:
@steve1977 wrote:
Hi, i'm using safari on iPhone
So if you are seeing a message like the password one then are you using the Mail app on your device or something like Outlook ?
If someone has helped you then please click on the LIKES button in their post.
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Message posted on ‎20 May 2023 04:26 PM
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Re: Email times
@steve1977 is trying to see if the times are incorrect if he used the Apple mail app instead of Safari.
Message posted on ‎20 May 2023 04:28 PM
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Re: Email times
Cheers @jayach
If you are using the mail app there is one more thing you could try if the generated password doesn't work so let us know how you get on with the 16 digit password in place of your usual one.
If someone has helped you then please click on the LIKES button in their post.
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