Email storage limit

[Christina+Curtis]

Have received an email saying I have reached my email storage limit. An update is necessary.  Is this a genuine email from sky/Yahoo. I think it's a phishing email so will block it after seeing who is sending it. 

[Mark39]

I agree with you - it's a phishing email. There's no 'update'.

[caesarome]

This the tell take sign that it is a scam one:

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@Christina+Curtis wrote:

An update is necessary.

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That is never a need for you to update anything when logging into your online Sky email account.

[t.nugent]

I currently kept grtting the message on my email page giving me the choice to allow or disallow yahoo tp increase my store to 1.

1 on presing the disallow button/ it dors nothing snd have to shut down the phone and do a restart whivh is very annoying- any suggestions would be helpful.

[caesarome]

@t.nugent 

That sounds more like the website was to store content on your device which all sites do so that when you visit them again they load quicker. It might be worth you clearing out your browsers cache.

[jayach]

@t.nugent 

I don't understand the error message you are getting, but I have been with Sky email since before they used Yahoo, and I have emails going back to 2007.

That is many. many, thousands of emails. 

And yet, I have used less than 1% of the allowed storage. 

So I think it unlikey the storage capacity is a problem.