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Discussion topic: Email contents won’t load

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This message was authored by: santapaws

Email contents won’t load

Hi, I have been having problems with my sky email. Often when I attempt to open an email on my phone or tablet the body of said email fails to load, instead I get a spinning wheel saying loading, but it never does. I have tried disconnecting and reconnecting to the Wi-Fi, but to no avail.

 

Any help much appreciated.

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This message was authored by: caesarome

Re: Email contents won’t load

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting your broadband router ?

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This message was authored by: popacatapetal

Re: Email contents won’t load

Are you using an Apple device?

There are numerous posts in this section referring to this problem and my own wife has had the same problem which seems to correct itself periodically.

A known Apple prioblem which Apple may fix in the future but when -   who knows.

 

In the meantime you could use a web browser to connect to Sky email .

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