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Message posted on ‎17 Jun 2024 02:35 PM

E-mails from my contacts

Over the past few months, I have been receiving e-mails (which thankfully are going direct into spam) from friends on my e-mail list.  One has been from a deceased person and whose e-mail address I deleted.  Has anyone else had the same problems please and if so, how can I stop receiving them.  

 

Many thanks.

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Message posted on ‎17 Jun 2024 02:38 PM - last edited: ‎17 Jun 2024 02:39 PM

Re: E-mails from my contacts

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@Brenda+Walsh  Are these being sent from external email accounts rather then from your account?  If so you can't do anything to stop them being sent anymore than someone can stop you from sending emails.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎17 Jun 2024 02:38 PM - last edited: ‎17 Jun 2024 02:39 PM

Re: E-mails from my contacts

Posted by a Superuser, not a Sky employee. Find out more

@Brenda+Walsh  Are these being sent from external email accounts rather then from your account?  If so you can't do anything to stop them being sent anymore than someone can stop you from sending emails.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎17 Jun 2024 02:38 PM

Re: E-mails from my contacts

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It sounds as though, at some point, your Sky Yahoo Mail account may have been compromised and a scammer is responsible for the emails you're receiving. If you haven't done so, I'd recommend changing your password.

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This message was authored by: Brenda+Walsh

Message posted on ‎18 Jun 2024 10:33 AM

Re: E-mails from my contacts

They are coming from an external account, different ones.

 

I did change my password a while ago, but will change it now.

 

Many thanks for your help, much appreciated.

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