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This discussion topic has been answered Discussion topic: Database upgrade

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This message was authored by: StephenM1

Database upgrade

I have received the following email which is spam- 

 

Hello customer

we found that your incoming messages were placed on hold due to our recent uograde to our database. Your security is our top priority and to further protect our users, we've decided to improve the security system.

click on the link below to re-validate your mailbox to receive new messages that are pending else we shall suspend your account within 48 hours.


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This message was authored by: Mark39 Answer

Re: Database upgrade

Posted by a Superuser, not a Sky employee. Find out more

You're right - scam. There are numerous such emails urging customers to 're-validate' their account. They're just a ruse to take you to a fake website designed to capture your login credentials. It's doubtelss the background to numerous customers thinking they've been hacked, when in fact, they've simply given away their ID and password,

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This message was authored by: Mark39 Answer

Re: Database upgrade

Posted by a Superuser, not a Sky employee. Find out more

You're right - scam. There are numerous such emails urging customers to 're-validate' their account. They're just a ruse to take you to a fake website designed to capture your login credentials. It's doubtelss the background to numerous customers thinking they've been hacked, when in fact, they've simply given away their ID and password,

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This message was authored by: StephenM1

Re: Database upgrade

Thanks, at least 2 of us agree. If it was genuine it would have appeared on the website surely.

This message was authored by: jayach

Re: Database upgrade

Posted by a Superuser, not a Sky employee. Find out more

@StephenM1 wrote:

If it was genuine it would have appeared on the website surely.


Absolutely.

This message was authored by: LisaCastillo

Re: Database upgrade

The email begins with a generic greeting like "Hello customer," rather than addressing you by name. This suggests that the sender doesn't actually know who you are, which is common in phishing emails sent to a large number of recipients.

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