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Discussion topic: Change of number

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This message was authored by: Lo14

Change of number

How do I change my mobile number that I've changed so I can log on? 

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This message was authored by: caesarome

Re: Change of number

Posted by a Superuser, not a Sky employee. Find out more

@Lo14 

Help can be found here on how to turn this off and/or change your number including using your online account manager to do this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification

 

You will be sent a 6 digit code to use to turn this off.

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This message was authored by: Mark39

Re: Change of number

Posted by a Superuser, not a Sky employee. Find out more

@Lo14 if you no longer have access to the mobile number you originally used to set up 2 step login, I don't believe you can change it.

 

You can either use the Recovery Code which was displayed on screen when you set up 2 step login to turn it off, or you 'll need to call Sky who can turn it off for you, though it may take a while.

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