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Discussion topic: Change name yahoo email

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This message was authored by EmmaM1981 This message was authored by: EmmaM1981

Change name yahoo email

Need to change name on email..all the help points to doing this....

 

Go to Settings > More Settings > Mailboxes > Your email address

 

However there is no 'more settings' just settings and no 'mailboxes....HHEEELLLPPPPP need to change ASAP

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This message was authored by jayach This message was authored by: jayach Answer

Re: Change name yahoo email

Posted by a Superuser, not a Sky employee. Find out more

@EmmaM1981 wrote:

I've managed to use the desktop site on my mobile so thank you have found the mailbox settings and changed my name and guess what.... my phone is still showing as my old name not my new one 


Now that you have changed your name in the Sky|Yahoo settings, any new email you send will be recieved as from you new name.

The name setting on the phone itself, may be in a different place.

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This message was authored by jayach This message was authored by: jayach

Re: Change name yahoo email

Posted by a Superuser, not a Sky employee. Find out more

You need to use a desktop browser, or a mobile browser in desktop mode to access more settings. more settings.png

 

EmmaM1981
Topic Author
This message was authored by EmmaM1981 This message was authored by: EmmaM1981

Re: Change name yahoo email

Thank you 🙏 I'm in desktop I've gone on yahoo and my screen looks nothing like that?

This message was authored by Mark39 This message was authored by: Mark39

Re: Change name yahoo email

Posted by a Superuser, not a Sky employee. Find out more

Are you using an app? You need to log in via sky.com for these settings: https://www.sky.com/signin/email

This message was authored by jayach This message was authored by: jayach

Re: Change name yahoo email

Posted by a Superuser, not a Sky employee. Find out more

@EmmaM1981 wrote:

Thank you 🙏 I'm in desktop I've gone on yahoo and my screen looks nothing like that?


I think you missed the fact I said a desktop browser. i.e. Chrome, Edge, Safari etc.

This message was authored by jayach This message was authored by: jayach

Re: Change name yahoo email

Posted by a Superuser, not a Sky employee. Find out more

Here is what it will look like when you get there: jayach_1-1696862698261.png

 

Can I just ask why you need to change it? I'm wondering if your account has possibly been compromised.

EmmaM1981
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This message was authored by EmmaM1981 This message was authored by: EmmaM1981

Re: Change name yahoo email

Sorry yes I'm in safari?

EmmaM1981
Topic Author
This message was authored by EmmaM1981 This message was authored by: EmmaM1981

Re: Change name yahoo email

Yep my screen looks nothing like that, and its a personal name change back to my maiden name 🙂

This message was authored by jayach This message was authored by: jayach

Re: Change name yahoo email

Posted by a Superuser, not a Sky employee. Find out more

@EmmaM1981 wrote:

Yep my screen looks nothing like that, and its a personal name change back to my maiden name 🙂


So are you logging in via the link @Mark39  provided? https://skyid.sky.com/signin/email

 

This message was authored by jayach This message was authored by: jayach

Re: Change name yahoo email

Posted by a Superuser, not a Sky employee. Find out more

@EmmaM1981 wrote:

Sorry yes I'm in safari?


On what device? If it's an iPad you will need to change it to desktop mode.

EmmaM1981
Topic Author
This message was authored by EmmaM1981 This message was authored by: EmmaM1981

Re: Change name yahoo email

I've used the link and safari and its just the same screen all the time which is the inbox list down the left hand side and no settings icon?

 

This message was authored by Mark39 This message was authored by: Mark39

Re: Change name yahoo email

Posted by a Superuser, not a Sky employee. Find out more

Right hand side, towards the top.

EmmaM1981
Topic Author
This message was authored by EmmaM1981 This message was authored by: EmmaM1981

Re: Change name yahoo email

I am putting into the safari search bar yahoo and clicking on the Aa to change it to desktop site it doesn't change anything him about to launch my ipad out the window ;-( thank you for trying I don't know what I'm doing wrong....

This message was authored by caesarome This message was authored by: caesarome

Re: Change name yahoo email

Posted by a Superuser, not a Sky employee. Find out more

@EmmaM1981 

Are you using your iPad in portrait mode if so turn it round so it is in landscape mode to see if this helps.

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EmmaM1981
Topic Author
This message was authored by EmmaM1981 This message was authored by: EmmaM1981

Re: Change name yahoo email

I've managed to use the desktop site on my mobile so thank you have found the mailbox settings and changed my name and guess what.... my phone is still showing as my old name not my new one ha ha....I give up would be easier to get re married! Thank you everyone 

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