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Discussion topic: Cannot get mail

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knowsnothing
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Cannot get mail

‎22 Feb 2024 02:44 PM

Connection to server failed. @Sky.com

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knowsnothing
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Re: Cannot get mail

‎22 Feb 2024 09:16 PM

Sky mail now functioning all by its self, many thanks to sll

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Chrisee
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Re: Cannot get mail

‎22 Feb 2024 03:20 PM

Posted by a Superuser, not a Sky employee. Find out more

@knowsnothing if your devices are connecting correctly to other sites sounds like an issue with your email provider rather than your broadband service. If you are using Sky email we can move your post to the forum for Sky email service.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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knowsnothing
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Re: Cannot get mail

‎22 Feb 2024 03:22 PM

Sorry, can you please pass to Sky email, thanks

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Mark39
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Re: Cannot get mail

‎22 Feb 2024 03:38 PM

Posted by a Superuser, not a Sky employee. Find out more

@knowsnothing are you able to log in here: https://www.sky.com/signin/email

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caesarome
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Re: Cannot get mail

‎22 Feb 2024 04:11 PM

Posted by a Superuser, not a Sky employee. Find out more
@knowsnothing wrote:

Connection to server failed. @Sky.com

Is that all the error message says or is there more ?

Has this error just started ?

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knowsnothing
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Re: Cannot get mail

‎22 Feb 2024 05:16 PM

That's all he messsge says, yes I can login

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knowsnothing
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Re: Cannot get mail

‎22 Feb 2024 05:17 PM

Yes I can login there

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jayach
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re you using an Apple device>Re: Cannot get mail

‎22 Feb 2024 05:29 PM

Posted by a Superuser, not a Sky employee. Find out more

Are you using an Apple device?

If not, how are you accessing your rmail?

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caesarome
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Re: Cannot get mail

‎22 Feb 2024 05:30 PM

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:

Has this error just started ?

 

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knowsnothing
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Re: Cannot get mail

‎22 Feb 2024 05:34 PM

All afternoon

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knowsnothing
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Re: Cannot get mail

‎22 Feb 2024 05:35 PM

Yes! iP12

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knowsnothing
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Re: Cannot get mail

‎22 Feb 2024 09:16 PM

Sky mail now functioning all by its self, many thanks to sll

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Mark39
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Re: Cannot get mail

‎22 Feb 2024 09:20 PM

Posted by a Superuser, not a Sky employee. Find out more

@knowsnothing there's a known intermittent problem with the built-in Mail app, if you're using it. You may have the same problem again, at some point, unless and until Apple fix it.

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knowsnothing
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Re: Cannot get mail

‎22 Feb 2024 09:32 PM


thsnks

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