Cannot download emails and others encrypted

[Mark39]

@SheelaghD as @jayach problems with Windows Mail have been posted a number of times recently, including the problem you mention with emails appearing numbers/letters. Until Windows fixes it, your best bet is to use a different email client or app on your computer. 

[CokeLewis]

Thank you all for advice and ideas, will try and see what happens. Fingers crossed.

Coke.