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Discussion topic: Can’t get in email

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This message was authored by: BeckyS2000

Can’t get in email

Hi, I am trying to access my email but I no longer have access to the phone number it is tying to set up 2 factor authentication with and it won't let me log in 

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This message was authored by: Mark39

Re: Can’t get in email

Posted by a Superuser, not a Sky employee. Find out more

@BeckyS2000 look for a 'change number' link at the bottom of the page asking for the 2FA code.

 

If it's not there, you'll need to call Sky, I'm afraid, to change the number.

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