Can’t attach anything

[basilbear1]

Hi. Suddenly today I can't attach anything to my emails. Had this many years never happened before. Looked on settings to clear cache and no option there. I'm iPhone. Can anyone help please 

[caesarome]

Are you logging into the Sky website onto your phone or are you using an app ?

If you are logging into the Sky website what web browser are you using ?

[Rosie1985]

@basilbear1

@gaylevalentine

@basilbear1

@caesarome @gaylevalentine

Have you tried turning your Bluetooth of on your settings 

[basilbear1]

Hi. I've tried both yahoo app and sky. I sign in through google. Nothing seems to work. For years I've had this and never a problem. I read clear cache but when I go into yahoo settings clear cache option isn't there

[basilbear1]

I've not actually got the yahoo app! So in view of what you said I've now got the app and it appears to work! So thank you for that!

[jayach]

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@basilbear1 wrote:

I read clear cache but when I go into yahoo settings clear cache option isn't there

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When it s suggested you clear cache, that is in the browser you use to access your Sky email (assuming you do log in at https://skyid.sky.com/signin/email)

It is not in the settings for Sky|Yahoo.

This is how you do it in Chrome, other browsers will be similar.

Clear cache & cookies - Computer - Google Account Help