Can’t access email on laptop Control character in cookie value or attribute

[Lynne+Rogerson]

I have not been able to access my emails from my laptop for a few days - no problem previously and no problem from my phone. Getting a message Control character in cookie value or attribute. I've deleted my cookies, asked the Sky bot and searched k line but the help pages suggested are unavailable. 

[caesarome]

As well as clearing the cookies have you also tried clearing the browsers cache then closing down and loading up the browser again ?

[Lynne+Rogerson · Accepted solution]

Yes I've tried that but just discovered another place to delete and specify a time period- it worked when I specified 'all time'

[caesarome]

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@Lynne+Rogerson wrote:

it worked when I specified 'all time'

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All time means it will delete everything so glad you have it working now.