Can’t acces my email I’m iPhone

[Sue+Royle]

My iPhone keeps timing out from the server 

[caesarome · Accepted solution]

@Sue+Royle 

Try instaling the Outlook app and use these settings with it because there are ongoing issue with the email app on iphones:

Select either "Other" or "Not Yahoo" then use these settings:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

[Mark39]

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@Sue+Royle wrote:

My iPhone keeps timing out from the server 

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If you're using the iPhone's standard Mail app, there are known to be intermittent problems with it, when trying to access Sky Yahoo Mail. Awaiting a fix from Apple.

[twilight+princess]

When setting up the account are you using Manual or the Yahoo option? I managed to set up Sky email via the Yahoo option in my iDevices.