Discussion topic: CANNOT ACCESS SKY EMAIL FOR A WEEK

This message was authored by: DOUG17 · ‎08 Apr 2026

URGENT - I HAVE NO ACCESS TO SKY EMAIL FOR A WEEK. I WOULD APPRECIATE SOME HELP FROM SKY.

This message was authored by: GD1 · ‎08 Apr 2026

@DOUG17 No one from Sky will contact you on the back of a community post, no one at Sky will know who you are from your communuty login.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎08 Apr 2026

@DOUG17

What it happening when you login here:

https://skyid.sky.com/signin/email/

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Mark39 · ‎08 Apr 2026

@DOUG17 if you're suffering from the same problem as a number of others with non receipt of your 2FA Verification Code, you can use your Recovery Code to turn off 2FA temporarily in order to access your email account.

Discussion topic: CANNOT ACCESS SKY EMAIL FOR A WEEK

CANNOT ACCESS SKY EMAIL FOR A WEEK

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