01 Oct 2023 06:19 PM
I often leave read emails in inbox for later. Frustratingly they seem to be automatically delated usually when a new month starts and are lost. I don't think I have altered anything to cause this. I empty my trash often too. Please help - thanks Val
01 Oct 2023 07:26 PM
Posted by a Superuser, not a Sky employee. Find out moreThere is no (deliberate) automatic deletion of emails from the inbox. The deleted items are fully deleted after 30 days I believe, not at a specific date.
How are you accessing your emails, could it be a setting in an app/client, if you use one?
01 Nov 2023 01:24 AM
I am not computer savvy so please tel me how to access whether or not there has been an accidental deletion after so many days. Thank you - Val
01 Nov 2023 02:19 AM
Posted by a Superuser, not a Sky employee. Find out moreNo one can tell you that, there would be no way of knowing.
How do you view your email on the webpage on do you use an app/client?
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