Discussion topic: App Password Screen Broken - Can't Generate New App Password(s)
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Message posted on 24 Jun 2026 06:56 PM
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App Password Screen Broken - Can't Generate New App Password(s)
Recently my App Password for iPhone Email IMAP stopped working. So I logged in to generate a new one as per instructions, see here:
https://helpforum.sky.com/t5/Email/sky-email-generate-an-app-password/td-p/4248815
However, the screen is failing with a bad request (400 error code) to the following URL behind the scenes resulting in an error shown on screen and no ability to get access to my email via IMAP services.
https://skyidapp.sky.com/modifyprofile/apppassword/service/mysky
Can you fix this screen please so that I can generate 2 new app passcodes please. Screenshots attached. "Something has gone wrong" message shown in last screenshot. Server bad request error shown in first.
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All Replies
Message posted on 24 Jun 2026 07:14 PM
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Re: App Password Screen Broken - Can't Generate New App Password(s)
The app password generator has been discontinued, however hey haven't removed the web pages.
However yuo shouldn't need a generated password for an Apple phone (unless it's a really old one)
Just select the account as a Yahoo one..
Message posted on 24 Jun 2026 07:44 PM
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Re: App Password Screen Broken - Can't Generate New App Password(s)
So I can use my main account password for IMAP? This was something I had to do only last year.
Message posted on 24 Jun 2026 08:13 PM
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Re: App Password Screen Broken - Can't Generate New App Password(s)
Yes you should be able to use it.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 24 Jun 2026 10:21 PM
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Re: App Password Screen Broken - Can't Generate New App Password(s)
Thanks, I'll give it a go
Message posted on 25 Jun 2026 12:22 AM
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Re: App Password Screen Broken - Can't Generate New App Password(s)
@JoeWalters wrote:So I can use my main account password for IMAP? This was something I had to do only last year.
If you select Yahoo as the account type, it shouldn't ask the account information, it will already know.
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