Account problem on email

[Abbie2023]

Everytime I log into my mail via mail app on iPhone, sky email online or yahoo I am met with this... I can log into my sky account just not access my emails- please help! 

Account problem

We apologise for the inconvenience, but we have encountered a problem with your account.
Please contact for further assistance.

[Mark39]

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@Abbie2023 wrote:

Everytime I log into my mail via mail app on iPhone, sky email online or yahoo I am met with this... I can log into my sky account just not access my emails- please help! 

Account problem

We apologise for the inconvenience, but we have encountered a problem with your account.
Please contact for further assistance.

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Have you done that?

[Abbie2023]

I've tried but I can't seem to get to speak to anyone 

[Mark39]

@Abbie2023 what's happening when you try? We might be able to guide you on getting through.

[Abbie2023]

 

[caesarome]

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@Mark39 wrote:

@Abbie2023 what's happening when you try? We might be able to guide you on getting through.

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[Mark39]

@Abbie2023 we've seen the error reported here before, but the only way to get it resolved is to speak to Sky.