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Discussion topic: Access code for email account

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This message was authored by: June+Cormack

Access code for email account

Not receiving 6 digit access code to mobile

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This message was authored by: Mark39

Re: Access code for email account

Posted by a Superuser, not a Sky employee. Find out more

@June+Cormack use your Recovery Code to turn off 2 step login. You can try setting it up again later, if you wish.

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This message was authored by: June+Cormack

Re: Access code for email account

Unfortunately I cannot remember my Recovery Code!

This message was authored by: Mark39

Re: Access code for email account

Posted by a Superuser, not a Sky employee. Find out more

@June+Cormack if you give them a call, Sky can turn off 2 step login for you, but previous posts suggest you may struggle to find an adviser who knows what to do. It will take several days to turn it off..

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