2nd user

[jnovis]

How do I change the second user security question and add new one

[jayach]

You can't do it as  you.

The second user can do it here: https://www.sky.com/myaccount/my-details

[jnovis]

Thanks for reply. Only problem , it gives me a choice of sending an email to the  address registered , which I can`t  remember or a security question (name of manager) which I don`t  remember selecting. Spent 30 mins speaking to a lady in India who did not understand my problem and she said she would ring me back in 5 days !!! They are also difficult to understand. Will try to alter Sky ID and start again.

[caesarome]

@jnovis 

If you login here as the 2nd user then you should see the email address that is on the account:

 https://www.sky.com/myaccount/my-details

[jayach]

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@caesarome wrote:

@jnovis 

If you login here as the 2nd user then you should see the email address that is on the account:

 https://www.sky.com/myaccount/my-details

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The important bit is to make sure you log in as the second user, so make sure you have logged out of your main account first.

If I want to be logged in as multiple users at the same time, I do it in different browsers, as they will each have their own cookies.