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Discussion topic: 16 digit password generator not working

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This message was authored by alan.pres This message was authored by: alan.pres

16 digit password generator not working

I have had problems using my MS Outlook client on and off for years now and the 16 digit password generator sorts it out.  The password must have expired as it is no longer working.  When I try to generate a new password the link says something is wrong.  Any help please.


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alan.pres
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This message was authored by alan.pres This message was authored by: alan.pres Answer

Re: 16 digit password generator not working

HI, Thanks for your reply.  Since I wrote this query, it has now rectified itself. 

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This message was authored by caesarome This message was authored by: caesarome

Re: 16 digit password generator not working

Posted by a Superuser, not a Sky employee. Find out more

The 16 digit password doesn't expire so what is happening when you go to use Outlook, what error message is being thrown up ?

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alan.pres
Topic Author
This message was authored by alan.pres This message was authored by: alan.pres Answer

Re: 16 digit password generator not working

HI, Thanks for your reply.  Since I wrote this query, it has now rectified itself. 

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