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Discussion topic: zScaler Slowness Issues

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This message was authored by: Yamesh

Message posted on ‎27 Jul 2026 11:00 AM

zScaler Slowness Issues

Hello!

My employer routes all my work device browsing activity via zScaler. I've noticed that the browsing experience on my Sky Broadband connection can be very poor and slow - in some cases pages don't load and require a refresh.

 

Looking on the forums, there seems to be a past known issue. Is this now resolved/is there anything I need to change config wise?

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This message was authored by: Yamesh

Message posted on ‎27 Jul 2026 11:50 AM

Re: zScaler Slowness Issues

Specifically, the fix appears to be disabling MAP-T, the form for which is no longer available

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This message was authored by: Me134

Message posted on ‎27 Jul 2026 12:17 PM

Re: zScaler Slowness Issues

Posted by a Superuser, not a Sky employee. Find out more
@Yamesh wrote:

Specifically, the fix appears to be disabling MAP-T, the form for which is no longer available

If it is MAP-T causing this you'd need to contact them, 150 on your landline of Sky mobile.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

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