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Discussion topic: xbox 360 wont connect to hub

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This message was authored by: kittyc

xbox 360 wont connect to hub

any one help me, I've even spent time talking to an advisor from the Xbox side, they said Just let them know: “I need to open NAT or enable Xbox Live for my Xbox 360.” trying to get hold of sky humans, with no luck, it's a new full fibre router hub, and it will not allow my 360 to connect...

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This message was authored by: jamesn123

Re: xbox 360 wont connect to hub

Posted by a Superuser, not a Sky employee. Find out more

Hi @kittyc 

There should be no need to open NAT to connect your Xbox to a Sky router. Is this over WiFi or ethernet? Is the Xbox in good range of the hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: kittyc

Re: xbox 360 wont connect to hub

I've tried both. my 360 will not connect to live through either. I even brought an Xbox 360 booster adapter and still nothing
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This message was authored by: kittyc

Re: xbox 360 wont connect to hub

sorry yes the old BT hub was in same room, I now have sky full fibre and a booster next to the tv and I still can't connect it
This message was authored by: Chrisee

Re: xbox 360 wont connect to hub

Posted by a Superuser, not a Sky employee. Find out more

@kittyc wrote:
sorry yes the old BT hub was in same room, I now have sky full fibre and a booster next to the tv and I still can't connect it

@kittyc puting a booster in the area with poor connection to the hub wont work instead try moving the boister closer to the hub ideally halfway between where you need the boost and the hub.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Rhodium58

Re: xbox 360 wont connect to hub

I've also recently moved to a Sky Max modem. Wiring to the modem has been a problem from the start; WiFi usually fine . My XBox 360 is beside the modem and will not connect either by WiFi or direct wiring. Have tried 2 separate wires with no success. Lowered the security on the modem; still no success. Have not had a problem with previous modems. 

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