@wilson+1 Yiu are not talking to Sky, nothing will happen on the back of a forum post.
You will need to provide far more information for the forum to help, likewise if you called Sky they would need more info befoe they consider sending an engineer.
Have you also tried the trouble shooting link here https://www.sky.com/help/home/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-...
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
