wifi

[tamz1]

Hi, i recently just moved back home where my wifi hadnt been on for around 6 months but had still being getting paid for, iv came back home and my wifi signal is not strong at all, i can only connect it to 1 device and at that its still not strong.. but as soon as i connect another device it says i have no internet connection on either.. i tried upgrading to a strong wifi but it says im on the strongest one for my area. 

does anyone have any idea what i should do or what i can do? iv tried unplugging it and leaving it out then plugging it back in but nothings working... it was fine before i left home.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

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Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147