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Discussion topic: wifi keeps disconnecting in my laptop

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This message was authored by: Gopal3

wifi keeps disconnecting in my laptop

while working from home , the wifi keeps disconnecting in my laptop every 1 hour. When I check my broadband speed using sky checker , everything is fine.

please look into the issue and resolve it

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This message was authored by: Chrisee

Re: wifi keeps disconnecting in my laptop

Posted by a Superuser, not a Sky employee. Find out more

@Gopal3 you are not talking to Sky by posting in the forum.

 

The most likely problem is poor wifi signal where you are working. WiFi signal level is not something Sky can control as it is largely down to the layout of your home and how it is built. In many homes you need more wifi equipment than a single Sky hub. Sky will sell you a package called WiFi Max which can providecup to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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