wifi drops

[alan1812]

i have a SR203 hub and a SkyBooster2

but i can be using wifi and it will randomly switch off only on some devices not all and the only way to reconect is to reset my hub when wifi go"s off cable will work fine 

[alan1812]

do i need a new booster and what one and how do i purchase one

[jamesn123]

Hi @alan1812 

Please post your router stats

[alan1812]

Router Statistics

System Up Time: 63:46:45

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 15668938 44831805 0 483395 9356429 63:44:49 LAN Up 14244090 4898536 0 9961082 278976 63:46:45 WLAN (2.4 GHz) Up 17806565 3169486 0 7525 177 63:45:00 WLAN (5 GHz) Up 18523368 3462035 0 0 28100 63:44:58

---

Broadband Link Downstream Upstream Connection Speed 159900 kbps 30000 kbps

[jamesn123]

@alan1812 

Your stats suggest there is no issues at all, no signs of any drops. Which devices drop off the WiFi? Is there any messages that appear on them?

[alan1812]

it could  be a phone or a tablet or my laptop when i am online it will randomly disconect from the router via wifi not everything just random things i will try and put wifi password in but will not reconnect  as soon as i turn router off and back on they will reconnect

[alan1812]

when i tested my wifi this morning on the my sky app on my phone it said there was a problem with the wifi and i clicked fix and it was ok then