wifi does not work

[TEZZ1]

hi all i have only been with sky broadband a week i am having trouble trying to connect using my password I must have typed it in at least 50 times keeps telling me password is incorrect i have tried going into the router to change it but it wont let me in just keeps buffering . Trying to contact sky is a waste of time you just get past from piller to post I am begining to wish i  had nod gone with sky any help will be appreciated thanks

[caesarome]

@TEZZ1 

If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as shown on the hub itself so use upper case letting if required.

[TEZZ1]

I have both them in my password so i dont think i can mix them up

as they are completley different

[caesarome]

Are you copying it as it is typed in the sticker on the hub itself as it would only throw up this wrong password if something you are entering is incorrect.