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Discussion topic: wifi coverage

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This message was authored by: MikeL8506

wifi coverage

The wi-fi coverage drops out on a regular basis so have been trying to obtain more maxpods to enhance/boost coverage where it is needed ( previously with BT and had 3 boosters ) but without success.   Don't really need an engineer visit to do this and would welcome additional maxpods  being sent to see if this is a solution.

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This message was authored by: caesarome

Re: wifi coverage

Posted by a Superuser, not a Sky employee. Find out more

@MikeL8506 wrote:

Don't really need an engineer visit to do this and would welcome additional maxpods  being sent to see if this is a solution.


Sky has a policy of sending an engineer when more than one is ordered so a visit will be required.

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This message was authored by: MikeL8506

Re: wifi coverage

So HOW do you arrange an engineer visit please ?

This message was authored by: caesarome

Re: wifi coverage

Posted by a Superuser, not a Sky employee. Find out more

@MikeL8506 

You would need to contact Sky:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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