@lisa154 unless you have access to a different network than Openreach it is pointless moving to a different ISP as if as is likely its an issue with your line the problem will move with you to any itger ISP usingbthe same line.
If youpost your Sky hub's stats as they will give the information forum members should be able to advise what is wrong see Find your Sky Broadband router statistics
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
